In Healthcare, Technology Matters, but People Make the Difference

The buzz in healthcare these days is all about technology. Telehealth, artificial intelligence, micro-devices, 3D printing, innovative implants and more all dominate the conversation around healthcare. But no matter how shiny, glitzy or exciting the technology is, the core strength of healthcare today lies in the people who do the many often thankless jobs that…

Freed from the Bondage of My HOA Board

It was a glorious day. After nine years on the board of directors of my homeowner’s association, five of them as president, I was free. My long neighborhood nightmare was over. I was tempted to call this post, “Free at Last, Free at Last, Thank God Almighty I am Free at Last;” but comparing a…

An Update: Flatulent Bully Passes Muster in Court

Several weeks ago we reported on a case where a man was suing his former employer for harassment because he repeatedly passed gas down under. We would should remind you this case was in Australia, and the workplace was “down under,” not the gas passing. Well, now that we think about it – oh, never mind. At…

Smiling is the Newest Disability

It might be a stretch to say that smiling is a new disability. However, a study just published shows that employees who work with the public and who “force themselves to smile for customers or hide feelings of annoyance may be susceptible to heavy drinking after hours.” And of course, since heavy drinking may result in some form…

Inaccurate Reporting Does Not Help Workers' Comp

The headline that caught my eye was “Sarasota lawmaker supports bill extending wait times for benefits to injured workers.” It opened with the sentence, “He claims he wants to protect workers who get hurt on the job, but State Sen. Joe Gruters (R-Sarasota) is backing a bill that would make injured workers wait 45 business…

In Florida Workers' Compensation Reform, a Swing and a Miss?

On a conference panel almost 3 years ago, after the Castellanos decision that found Florida’s plaintiff attorney fee caps unconstitutional, I predicted that the state legislature would respond with quiet deportment, waiting several years doing nothing until the pain became unbearable, and then would do something colossally stupid. That prediction wasn’t entirely accurate. The pain,…