Some people really throw themselves into their work. Sometimes they do this from dedication and training; occasionally it is done instinctively and with the absence of forethought. The latter may have been the case with one obviously dedicated Ohio sheriff’s deputy, who while trying to catch a fleeing subject, literally threw himself down a flight of…
The Rush to Automate Workers' Comp: What a Difference a Pandemic Makes
A survey reported on by Risk & Insurance has shown that 74% of workers’ compensation professionals are “actively looking to create a more technology-centered future industry.” The other 26% are presumably still trying to get their webcam to work during Zoom calls. We would note that is a major improvement from earlier in the year, when most…
Honor Among Thieves: A Staple of Cyber Crime?
During the first day of the WCI Cybersecurity Forum yesterday, there was extensive discussion on the issue of “ransomware” and the threat it poses to just about any business today who relies on computer data. Ransomware is software that is maliciously installed on a computer or network, and in most cases locks your critical data by encrypting…
WCI's Cybersecurity Forum Could Be the Deal of a Lifetime
We wrote about it last week. Cybercrime and cybersecurity. Beyond the immediacy of COVID, it is the topic that will define risk management for the 2020’s, yet many in the workers’ compensation industry have failed to appreciate the risk to their own lives and business operations. We offered a Hot Seat webinar on the topic…
To Wanda from MedRisk: No We Don't, But Yes, We Kinda Do
We received a very unique message on our home answering machine yesterday. A very polite sounding lady named Wanda W. (last name redacted) called. She was with MedRisk, a Managed Physical Medicine company. She wanted to know if we were still providing massage services and if we were also seeing workers’ compensation patients. Thank God…
Cybersecurity – Don’t be Burned by That Hot Stove
Cybersecurity has been a rapidly rising topic of late, not just for the workers’ comp industry, but for the nation and every sector of our economy. Yet, it seems that for many people, cybersecurity and related technology threats are like a hot stove. We know it is hot. We’ve been told it is hot. Yet…
Observing the Inane During COVID
I have spent a lifetime as an observer of the silly, senseless, useless, stupid and inane. In recent years I have had the privilege and opportunity to write about much of it in this blog, which, I suppose by extension makes it silly, senseless, useless, stupid and inane. And the entire COVID experience has given…
Why Do I See a Doctor, When My Health Insurer Knows What is Right for Me?
My health insurance provider certainly seems to know what is best for me. Either that, or they are trying to kill me, and slowly torture me in the process. I can’t be sure. Yesterday two separate incidents made me wonder why I bother going to the doctor at all. First, a little background. I started…
KEMI In the Quasi-Public Spotlight
Just a little over a year after a state audit critical of its spending on what was considered “insider benefits,” Kentucky Employers’ Mutual Insurance (KEMI) is once again in the news. This time, however, it is because the governing board is in part directly reversing actions it took last year in response to the audit. Specifically,…
Not the Pepperoni!
Things have gone too far. We could endure the great toilet paper shortage of 2020. Then it was the coin shortage, sanitizer shortage and a variety of other deficiencies of supply all related to the ongoing COVID pandemic. Even injured workers are technically in shorter supply, with a dramatic drop in claims around the nation…