2016 was a hectic year here at the Cluttered Desk. That is due in part to the fact I wasn’t behind it much of the time these past 12 months. Travel demands this last year exceeded all before it, and I spent a fairly significant amount of time away from the office. This makes foretelling…
Japanese Insurance Company to Replace Claim Reps with Artificial Intelligence System
A Japanese insurance company is about to thrust the insurance industry into the future, as well as the ongoing debate over how much technology will really alter our industry. I’ve spent a good deal of time this past year discussing the future of workers’ compensation at conference presentations around the nation. Obviously, technology is a…
When Waffle House Fires Annie Oakley
A bit of controversy erupted this past week when an Atlanta area Waffle House Restaurant was robbed in the wee hours of the morning. Waffle House, for those of you north of the Mason Dixon line, is a small 24-hour diner with 1,800 locations, primarily in the south. They are known for both their pecan…
Nearly a Century of Persistence
The picture below is not a remarkable one. Taken recently by my niece and posted to Facebook, it shows the bed of my father’s work truck. You can see a hose, as well as a six-foot ladder. There is a box containing supplies of unknown origin, and just barely visible in the left of the…