It was a comment I never saw coming. A comment that, as difficult as it may seem, left me speechless for a number of minutes. Given the context in which the feedback existed it was truly an unexpected surprise. More importantly, it highlighted one of our industry's biggest challenges as we struggle to reform our…
Meeting My Bestest Friend Mitch
Last July I penned an article called “It's Not Easy Being Me”, where, among other things, I confessed that I am terrible at remembering names and faces, even occasionally forgetting that I have met people at prior conferences. This remains an issue for me. It is awkward when you tell a person that it is…