Earlier this week I had to delay my trip to Boston, missing an important session put on by the newly formed Alliance of Women in Workers' Compensation. The program, a pre-conference event to the annual WCRI Conference that starts today, was called Creating an Advocacy-Based Claims Model for Workers’ Compensation. I arrived in Boston late…
Using Social Media to Make a Good Experience Better
The fact that social media has cemented its influence within our society is evidenced in many ways, but none more so than in the realm of corporate public relations and customer service. Stories abound concerning angry consumers taking to Twitter or Facebook to vent their frustrations from a particularly poor consumer experience. Savvy companies have…
My Apologies to the Women of Workers' Comp
Really, it was nothing I said. At least not this time. I really needed to title this post “My Apologies to the Alliance of Women in Workers' Compensation”, but it seemed a bit too long for the purpose. But I extend my regrets all the same. I am supposed to be flying to Boston today…
Deliberating the What; Will Oklahoma Supremes Uphold the Workers' Comp Commission on Opt Out?
It is a question no doubt running through the minds of legal professionals all across this land. The Oklahoma Workers' Compensation Commission, in a decision that is landmark not just for what it is but also for who decided it, declared the Oklahoma Opt Out law “unconstitutional and unenforceable” almost two weeks ago. The case,…
A Message to My Fellow Workers' Comp Bloggers
Greetings, fellow bloggers. I do not know if you are aware of it or not, but my company earlier this week launched a “Best Blogs” competition to recognize those of you in the workers' compensation community who provide top quality, cutting edge, informative content. Or to at least find those of you who can spell…
Friends With Zenefits
I must admit, sometimes it feels as though the world is upside down. Imagine if you were a person waking today from a 20-year long coma. The Twin Towers are gone. Bill Cosby is an accused rapist. Bruce Jenner is woman of the year. The country is polarized, the middle east is consumed in conflict,…