The fact that social media has cemented its influence within our society is evidenced in many ways, but none more so than in the realm of corporate public relations and customer service. Stories abound concerning angry consumers taking to Twitter or Facebook to vent their frustrations from a particularly poor consumer experience. Savvy companies have…
My Apologies to the Women of Workers' Comp
Really, it was nothing I said. At least not this time. I really needed to title this post “My Apologies to the Alliance of Women in Workers' Compensation”, but it seemed a bit too long for the purpose. But I extend my regrets all the same. I am supposed to be flying to Boston today…